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Privacy policy

Privacy Policy of Thuisbloemist.be


Privacy policy


When browsing on our website www.thuisbloemist.be and placing an order, you leave data behind on our website. This information will never be disclosed to third parties and are carefully stored in our database. We can moreover imagine that you want to know more about the type of data we use and why they are stored. Read more below about our Privacy Policy.

Data protection
You are entitled to inspect your data that you have registered with us. If the data are incorrect, incomplete or irrelevant, you are entitled to request adjustment or removal of the data. You can do this easily by using the contact form on the website.
 
Personal details
When an order has been placed on our website www.thuisbloemist.nl, the personal details will be stored at Thuisbloemist so that the ordered services can be delivered and an invoice can be sent.
Thuisbloemist will never disseminate or sell any information regarding its customers to third parties nor addresses, personal details or e-mail addresses. An exception to this are legal actions in which the court requests information and in which legal disputes are being dealt with and for which Thuisbloemis must comply with local laws. 

Fraudulent orders
Fraud or attempts at fraud or fraudulent orders will always be reported to the local police or authorities.
 
Membership
Creating an account on our website is completely free. The information you enter when creating an account will be stored in our database. This information is deleted if your account has been inactive for a long time. Information (newsletter) from Thuisbloemist will be sent only to members who have expressed a desire to receive it.

Password
Your password is strictly personal and your responsibility. If you have forgotten it you should click on "password forgotten?" on the log-in screen. We will send a new password to the e-mail address that you specified in your registration.
 
Payment by invoice
Thuisbloemist gives the possibility to pay by invoice, after receiving the order. To be approved for this we will check your creditworthiness at your purchase. After you have been approved you can use this option to pay by invoice. When the recipient has received the product(s) you ordered an invoice will be sent to you by e-mail. The credit period for an invoice is 14 days. There is an additional surcharge of € 3,90 per invoice for administrative costs and risk hedging.

Cookie policy

Find out all you need to know below about the use of cookies while you visit the website of Thuisbloemist.
 
What are cookies?
Cookies are small data files, which allow us to collect information about your browsing and buying behaviour. Each time you visit our website again, this device will be recognized. The information that cookies store enables us to tailor our site and therefore ensure we deliver a high quality web experience.
Cookies allow our website to customize your visit, for example by: 

- Keeping you logged in when you come back next time
- Showing relevant navigation settings while you browse
- Remembering your preferences
- Generally improving your user experience

Thuisbloemist's use of cookies
By using and browsing on the website www.thuisbloemist.n, you can give your consent to cookies being used in accordance with our policy, by clicking on the Accept-button in the appearing information bar. If you do not consent and browse with cookies disabled, please keep in mind that you may not be able to use some parts of our website properly.
With a number of functions on our websites, for example on the order form, we use a "session ID", or temporary cookies, enabling us to send the right web pages to the user. This means that our server sends a so-called "session cookie" with a unique ID number to your computer every time you visit our website. Without this you would not be able to go back to your order without filling out your details again.

A session cookie is not saved on your computer and is only active until you switch off the computer. This type of cookie is only used to ensure that functions on the website of Thuisbloemist operates properly. It does not provide us with any information about you as a user, neither does it pose any risk of infecting your computer with a software virus.

Our website also uses persistent cookies in a number of functionalities. These cookies enable registered users for instance to return to our website without having to log in again. These cookies expire in the future or until you delete them manually. All cookies have an expiration date, depending on your navigation behaviour and your browser. Both session and persistent cookies are anonymous, will not have any of your personally identified information and are completely safe for both you and your navigation behaviour. Your personal data as a customer and a visitor of our website is handled and protected with great care in accordance with the requirements stated in Dutch legislation known as the Personal Data Protection Act (WBP).

How can I delete or disable cookies?
You can manage, delete or disable cookies via your browser’s settings or options.

Will the website still work if I disable cookies?
You can use our website with cookies disabled, though some interactions may not work properly.